Cookie Policy

What are cookies and how we use them

Cookies are small text strings that the sites visited by the user send to their terminal, usually the browser, where they are stored to be retransmitted to the same sites upon the next visit by the same user. These technologies allow the collection of technical and operational data that help the platform function efficiently, remember user preferences over time, and improve the overall responsiveness of the digital interface.

The use of cookies is fundamental to optimize operational flows, prevent unauthorized access, and structure information content in a way that meets the real needs of the audience. Stored information includes general browsing data, software configuration parameters, and anonymous session identifiers.

Categories of cookies used on the platform

The cookies used within the digital ecosystem are divided into specific categories based on the purposes for which they are activated. Each category responds to well-defined functional or optimization requirements.

Strictly necessary cookies

This type of cookie is essential for the proper functioning of the site and for enabling the provision of basic services requested by the user. They include, for example, session cookies that allow authentication during navigation within restricted areas or those for IT security management. Since these files are vital for the technical infrastructure, their installation does not require prior user consent, as any deactivation would prevent the correct use of the portal itself.

Performance and analytics cookies

Analytical cookies collect aggregated and anonymous information about how users interact with web pages. They monitor parameters such as the number of visits, time spent on individual sections, and any technical anomalies or error messages encountered during use. The sole purpose of these identifiers is to improve overall structural performance and promptly correct software bugs, without any direct profiling of the navigator's personal identity.

Functionality cookies

These elements allow the site to remember choices made by the user, such as language selection, preferred graphical settings, or customization of the display interface. The main goal is to provide a smooth user experience, preventing the user from having to re-enter the same preferences with each new access or page update.

Advertising and targeting cookies

Where applicable, this category is used to better understand user interests and display commercial content or promotions in line with preferences shown during navigation. These tools analyze internal transition paths and clicks made, allowing communication to be calibrated in a targeted manner while reducing the repetition of proposed messages.

Consent and preference management

Upon first access to the platform, a clear information banner is displayed, briefly outlining the use of cookies and requesting the user's consent. The user has the option to accept all cookies, reject them entirely (except for strictly necessary ones), or customize their choices granularly by accessing the dedicated configuration panel.

The expressed consent can be revoked or modified at any time. The platform provides a persistent link within the footer to allow users to update their settings without any limitations or penalties in accessing standard informational content.

How to manage cookies through browser settings

In addition to the control systems integrated into the portal, the user can configure cookie preferences directly within the settings of their internet browser. Most modern browsers offer advanced options to block the installation of new cookies, delete files already stored on the hard drive, or receive a timely warning before a cookie is stored.

Standard procedures generally involve accessing the "Options", "Settings", or "Privacy" section of the browser used. Please note that completely disabling cookies, particularly technical and essential ones, may compromise the correct display of pages and prevent the proper loading of certain interactive functionalities.

Third-party cookies

The platform may host technological components, multimedia widgets, or tracking scripts provided by external partners and web analytics service providers. These third parties may independently install their own cookies on the user's device when interacting with their integrated modules or plug-ins.

The management of information collected by third parties is governed by their respective privacy and cookie policies, which users are invited to consult directly on the providers' portals. BetFlag exercises limited control over the operation of such cookies and authorizes their integration solely for strictly certified technical or statistical purposes.

Updates to this policy

In order to ensure constant compliance with national and European regulatory developments, as well as to reflect any technical changes made to the site's infrastructure, this Cookie Policy may be subject to periodic revisions. Any substantial changes will be highlighted by indicating the date of the last update and, where appropriate, communicated to users through specific notices on the portal. We recommend regularly consulting this page to stay informed about the use of tracking technologies.

EN